Support

Support

How to install the database you received?

Please check this document for information & troubleshooting of install the database and software you received on CD/DVD or downloaded package.

Register your products today! register your products to enjoy more benefits and services from Infot. Hassle free guaranteed!

By registering your products, you can

Enjoy the contact assistant service which help you get updated information for certain records and even help you reach the target business by fax, phone ...
Get discount or coupon for your further purchase.
If you want, you can get notice about the upgrade information about the products you purchased.

No junk mail guaranteed! We won't email newsletters, coupons, or any other messages unless you request us to do this.

Privacy protected! We won't disclose your information to any other parts unless you request us to do this. Your information is only used for the contact assistant service.

Register Now!

Make sure you get the legal copy!
We recently found our products (cd-roms) pirated on some areas and most of them are out-of-date or supported for any future upgrade. To make sure you get the legal copy of our products, you need to check the cd-rom you purchased:

a) The disc must be printed with INFOT LOG in dark green, light blue or light green. The DVD of China Yellow Pages are in yellow color. Make sure the disc is not something you can find in the store.

b) All our cd-roms (dvd-roms) are packaged in transparent slim plastic cases with printed covers. The color-printed cover should NOT be printed with ink-jet printer or laser printer. It's factory-printed in professional mode. In most cases, the cases are also wrapped in plastic film or even sealed.

c) Make sure there is a Serious Number printed on each cover. It's required for support or future upgrade.

d) If you wonder if your copy is legal or not, please contact us using the "contact form".

Basic facts about the MDB File

Check this article for some brief ideas on how to handle the raw data in MS Access format.

Submit your contact request

If you meet any problem contacting a company listed in any Infot business directory, for example, its website, email address, fax number or phone number is dead, you can submit this company to our contact assistant service and we will try to correct the information and contact the target business for you. It's free for registered users.

Submit a problem

Please use the contact form to submit us your questions, problems.